Welcome to Krogershop-1. We aim to provide a secure and seamless shopping experience for all our customers in the United States. To ensure your financial security and maintain transparency, we adhere to strict payment processing standards.

1. Accepted Methods of Payment

We accept the following secure payment methods for all purchases of vases, kitchenware, and home essentials:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Apple Pay

All transactions are processed in US Dollars (USD). If you are using a non-US bank account, your financial institution may apply currency conversion fees.

2. Payment Security & Encryption

Your security is our highest priority. Krogershop-1 utilizes Secure Sockets Layer (SSL) technology to encrypt your sensitive information.

  • PCI Compliance: Our payment gateway is certified Level 1 PCI DSS compliant, ensuring that your card data is handled with the highest industry standards for security.

  • Data Privacy: We do not store your full credit card information on our servers. Your payment details are processed directly through our secure service providers.

3. Order Authorization & Billing

  • Authorization: When you place an order, a temporary authorization hold may appear on your statement. This is to verify that funds are available.

  • Billing: Your payment method will be officially charged at the time of order confirmation.

  • Sales Tax: In accordance with US state laws, sales tax will be calculated and added to your total at checkout based on your shipping destination.

4. Verification & Fraud Prevention

To protect our customers, all orders are subject to a standard verification process. We may reach out to verify your identity if the billing information provided does not match the information on file with the card-issuing bank. Krogershop-1 reserves the right to cancel any order that appears fraudulent or unauthorized.

5. Refunds and Cancellations

  • Cancellations: If you wish to cancel an order, please contact us immediately. Once an order has entered the shipping process, it can no longer be canceled but may be returned.

  • Refunds: Approved refunds will be issued to the original payment method used at the time of purchase. Please allow 5–7 business days for the credit to appear on your statement, depending on your bank's processing times.

Contact Information

If you have any questions regarding our Payment Policy or encounter issues during checkout, please reach out to our support team:

  • Store Name: Krogershop-1

  • Email: support@krogershop-1.com

  • Phone: +1 619-446-8196

  • Business Address: 2167 PECK RD,EL MONTE,CA 91733

  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)